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Enabling Dependent Alert Mapping for VirtualMachine

You can enable Dependent Alert Mapping for virtual machines, which are added as resources and are denoted with “VirtualMachineResource”. For more information, see Enabling Dependent Alert Mapping. Requirements Import LogicModules From the LogicMonitor repository, import all “VirtualMachine” LogicModules that are listed in the LogicModules in the Package section of this support article. If these LogicModules … Continued

Enabling Dependent Alert Mapping

FEATURE AVAILABILITY: Dependent Alert Mapping is available to users of LogicMonitor Enterprise. Overview Dependent Alert Mapping leverages the auto-discovered relationships among your monitored resources, as discovered by LogicMonitor’s topology mapping AIOps feature, to determine the root cause of an incident that is impacting dependent resources. When enabled for your alerting operations, Dependent Alert Mapping highlights … Continued

Dynamic Thresholds for Datapoints

Dynamic thresholds represent the bounds of an expected data range for a particular datapoint. Unlike static datapoint thresholds which are assigned manually, dynamic thresholds are calculated by anomaly detection algorithms and continuously trained by a datapoint’s recent historical values. When dynamic thresholds are enabled for a datapoint, alerts are dynamically generated when these thresholds are exceeded. In other words, … Continued

Logs for Integrations Overview

LogicMonitor provides logs for out-of-the-Box (OOTB) integrations directly in your portal. This gives you visibility into the outgoing and response payloads for every integration call to help you troubleshoot. Each time LogicMonitor makes a call to an integration, an entry is added to the Integrations Logs. Communication inbound to LogicMonitor from an integration is captured in the Audit Logs. For … Continued

ServiceNow (Incident Management) Integration

Your LogicMonitor account comes ready to integrate alert messages with your ServiceNow account. The bidirectional integration enables LogicMonitor to open, update and close ServiceNow incidents based on LogicMonitor alerts. By sending alerts from LogicMonitor into ServiceNow, you can take advantage of ServiceNow’s alerting platform features to increase uptime of your apps, servers, websites, and databases. … Continued

Slack Integration

LogicMonitor offers an out-of-the-box alert integration for Slack via the LogicMonitor app for Slack. The integration between LogicMonitor and Slack is bi-directional, supporting the ability to: Setting Up the LogicMonitor App for Slack Setup of LogicMonitor’s alert integration solution for Slack involves four primary steps: Installing and Configuring the Slack App Installation and configuration of … Continued

Custom Email Delivery

LogicMonitor’s Custom Email Delivery integration allows you to format alert notification emails in a more consistent format, without explanatory text. Custom email delivery enables you to define the precise format of the email subject and body, so that it can be easily parsed by the recipient system. Emails generated by this alert delivery method are … Continued

Custom HTTP Delivery

Custom HTTP Alert Delivery Methods (i.e. Webhooks) allow you to send alert notification data to an external system via HTTP GET or POST requests. Similar to Custom Email Alert Delivery, this can be advantageous if you’re sending alert notifications to a ticketing system. Custom HTTP alert delivery enables you to define the precise format of … Continued

Autotask Integration

Your LogicMonitor account comes pre-configured to integrate with Autotask. The out-of-the-box integration enables LogicMonitor to open, update, and close Autotask tickets based on LogicMonitor alerts. As discussed in the following sections, you’ll need to perform the following primary steps in order to configure the Autotask integration: Create an Autotask User Account To create, update, and … Continued

ConnectWise Integration

Overview Your LogicMonitor account comes pre-configured to integrate with your ConnectWise platform. Using this integration, you can set LogicMonitor to open, update, and close tickets within ConnectWise (using HTTP POST and PATCH requests) in response to alerts generated by LogicMonitor. Note: In addition to integrating alert notifications with ConnectWise, LogicMonitor also provides extensive ConnectWise monitoring. … Continued

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