Troubleshooting JobMonitor Monitoring

Let’s assume you use the following command line to wrap your script

lmJobMonitorwrapper.pl 10.10.2.2:7214 myserver “my job name” /usr/local/myjobscript

where

• 10.10.2.2 is the device on which the collector is running, and 7214 is the collector listening port
• myserver is device name on which the batch job is running.

Some common errors are:

• the name (“myserver” above) does not match either the name or displayname of the system, as defined in LogicMonitor, that the JobMonitor datasource is associated with.
• The Collector has been configured to listen on a different port than 7214. To verify this, please check <collectorinstalldir>/conf/agent.conf to see if the value of httpd. is 7214. If not, replace 7214 in your command line with the correct port number.
• There are network problems (such as a firewall, etc) between myserver and the collector device 10.10.2.2. To verify this, telnet to 10.10.2.2 7214 to verify connectivity.