Alert Severity
Last updated on 26 February, 2024The following table describes the different alert severity:
| Severity | Description |
|---|---|
| Clear | An event that was created due to an incident that is not a threat anymore. |
| Indeterminate | An event related to an SDT (Scheduled Down Time) flag. |
| Warning | A minor problem that affects the service but does not seriously impact users. |
| Minor | An incident that causes errors, minor user problems, or a heavy system load. |
| Major | A significant problem affecting a limited number of users in production. |
| Critical | A critical incident affects a large number of users in production. |