Alert Severity

Last updated on 26 February, 2024

The following table describes the different alert severity:

ClearAn event that was created due to an incident that is not a threat anymore.
IndeterminateAn event related to an SDT (Scheduled Down Time) flag.
WarningA minor problem that affects the service but does not seriously impact users.
MinorAn incident that causes errors, minor user problems, or a heavy system load.
MajorA significant problem affecting a limited number of users in production.
CriticalA critical incident affects a large number of users in production.