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From the Alert Detail screen you can respond to a particular alert by:
Acknowledge the alert by clicking ‘Acknowledge’ – the Alert Details will subsequently reflect that the alert has been acknowledged:
You can select ‘Put in SDT’ to SDT the datasource instance. Choose either the 1 Hour pre-defined SDT or create your own custom SDT duration
Escalate the alert notification to the next person in the escalation chain by clicking ‘Escalate’. Note that there isn’t any confirmation step, the alert will be escalated immediately:
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