About Alerts

Last updated on 28 March, 2024

An alert instance is a single deduplicated record for a series of repeated events for the same object and measure. For example, a monitoring solution may update an alert each time it records that a filesystem is over a utilization threshold set by organizations such as 80% usage might trigger an alert.

Dexda Alerts are deduplicated series for a repeating event. When Dexda receives an event it creates a new alert record if no open alert can be found. However, if an open alert exists, Dexda increments the existing alert’s deduplication counter and adds the event to the alert. Alerts can be either correlated as insights or exist as individual alerts known as singleton alerts.

Dexda receives each alert update as an event and processes them into a single deduplicated alert instance, thus avoiding repeat escalations.

Note: Alerts evolve as conditions change.

Dexda performs one of the following:

  • create a new alert record when no matching open alert is found. Or,
  • adds the event to a matching existing alert.
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