Support Center

To better serve you during these uncertain times, we will be hosting a weekly support webinar. We’ll cover topics like LogicMonitor admin basics as well as ways to monitor a remote work environment. Tune in every Wednesday at 11:00am PST.

Sign up here

To better serve you during these uncertain times, we will be hosting a weekly support webinar. We’ll cover topics like LogicMonitor admin basics as well as ways to monitor a remote work environment. Tune in every Wednesday at 11:00am PST.

Sign up here

Quick Reference for Remote Tools Monitoring

As companies around the globe ramp up their work from home capabilities, LogicMonitor has seen a significant jump in need for the monitoring of VPN, VDI, and other remote working technologies. The following table represents the technologies and metrics we’ve seen the most requests for and their corresponding DataSources.

Technology

Metric

DataSource

Cisco ASA User counts CiscoASA
Number of VPN sessions
VPN user utilization
Citrix XenApp Concurrent users Citrix_XenApp_DeliveryGroups
FortiGate Client VPN sessions Fortinet_FortiGate_ActiveIPSecVPNTunnels
VPN user counts Fortinet_FortiGate_SSLVPNStatsByVDOM
Fortinet VPN connections Fortinet_FortiGate_ActiveIPSecVPNTunnels
VPN traffic
Palo Alto GlobalProtect VPN users connected PaloAlto_GlobalProtect_Gateway
VMware Horizon VDI environment Capacity VMware_Horizon_ConnectionData
Zoom* Active users Zoom_User_Stats
Overall status Zoom_Service_Status
*See how one customer is taking advantage of Zoom monitoring in a recent blog post; visit our support article to set up Zoom monitoring at your enterprise.

In this Article: