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Rolling out through the end of April, v.118 features a new method of calculating how effectively your resources met their service-level agreement (SLA) targets, along with numerous other updates across LogicMonitor’s cloud monitoring, Collectors page, and REST API.
Previously, for both the SLA dashboard widget and SLA report, adherence to SLA was calculated by determining the percentage of time in which all resources tracked in the SLA simultaneously met their individual thresholds. With the release of v.118, a second calculation method is now available that averages the percentage of time in which acceptable service levels were maintained across all resources. The difference between these two calculation methods is subtle; to learn more about each and decide which is best for your tracking needs, see SLA Widget or SLA Report.
The original SLA calculation method (percentage of time in which resources simultaneously met their individual thresholds) will remain the default, but can easily be changed in the widget or report’s configuration settings. Note: Website SLAs have always been calculated under the hood based on average (not simultaneous) availability and that calculation is not affected.
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LogicModules that have been added or updated since the last release.
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