v.180 Release Notes

Last updated on 27 March, 2024

Highlights

  • Feature Highlights: General availability of Application Topology. Updated the OpenTelemetry Collector. Alert message customization for Slack integration. New topology and config monitoring for Kubernetes.
  • General Updates: Improvements to Microsoft Azure monitoring. Enhancements to Collector resources. Expanded support for custom HTTP integrations.
  • Updated Monitoring: New modules to monitor Juniper Mist, Aruba ClearPass, Kubernetes configurations, and more.

Feature Highlights

Application Topology General Availability

Application Topology provides you with a real-time view into your application’s service architecture. You can automatically see relationships between services based on the ingested traces. The ability to view critical RED metrics such as throughput (requests per minute), error rate, and latency (average duration) makes it possible for you to quickly identify where bottlenecks and dependencies are within their application. For more information, see the following:

New OpenTelemetry Collector version 2.0.10

The OpenTelemetry Collector has been updated to version 2.0.10 for application performance monitoring. This release includes the following updates:

  • You can now seamlessly export logs, and traces to the platform with a simplified lmexporter leveraging the LM Data SDK. For more information, see LogicMonitor Go Data SDK from LogicMonitor.
  • The retry interval of the collector credentials has been reduced from 45 minutes to 15 minutes.
  • LogicMonitor now uses OpenTelemetry Collector Contrib version 0.50.0. For more information, see OpenTelemetry Collector Contrib version 0.50.0.
  • LogicMonitor now uses Fluent bit version v1.9.0. For more information, see Fluent bit version v1.9.0.
  • The overall installation process has been improved, especially the retry mechanism.

Alert Message Customization for Slack Integration

You can now customize the alert body that is sent to the Slack Channel. You can customize this messaging in your LogicMonitor portal.

New Kubernetes Monitoring

You can now use topology and config monitoring for Kubernetes cluster roles, cluster role bindings, and service accounts. This allows you to have more visibility into your cluster RBAC, specifically changes to RBAC.

General Updates

Account Settings

Enhancements

  • You can now track “Monthly Datapoints Collection Per Device” soft limits on your Accounts page. These features will be released in stages, and may not be available in your account with this release.

Application Performance Monitoring

Enhancements

  • You can now sort traces and spans on the Traces page by duration with a window up to 6 hours.
  • You can now query up to 45 days of Spans with a max time window of one day. Previously, the retention period was 14 days.

Cloud Monitoring

Enhancements

  • Updated Microsoft Azure monitoring for VM availability and memory usage. For more information, see Updated LogicModules.

Fixed Issues

  • Updated the PostgreSQLFlexible datasource to show BackupStorageUsed metric with the correct update time of five minutes.

Collector

Enhancements

  • For Collector resources, the “Failover Exclusion” option in the Manage Collector settings is now disabled by default.
  • For Collector resources, the “Preferred Collector” selection is now disabled because Collectors are configured to monitor themselves. Previously, you could set a Collector to be monitored by a another Collector, which would report the preferred collector metrics as its own.

Exchange

Enhancements

  • When creating datasources, you can now use decimal numbers in the alert threshold expression field and choose field preservation for a wild value field.

Integrations

Fixed Issues

  • Expanded support for custom HTTP Integrations to now accept Accept null and valid charsets with valid MIME type in header content-type for integrations.

Logs

Enhancements

  • Added log alerting support for logs not correlated to a LogicMonitor-monitored resource. For deviceless log alerts, the log pipeline is automatically created as a resource to associate all deviceless log alerts with.

Fixed Issues

  • Fixed an issue for log resource mapping configuration using the system.ips property. Previously the IP address in the log would only attempt to match the first IP listed in resource’s system.ips value if multiple IPs were present. Now all values in the system.ips property are considered when attempting to map logs to LM resources.

REST API

Enhancements

  • Added advanced filtering support to v3 API which allows you to refine the API results. The advanced filters are applied to key-value pairs where values are in JSON format. For more information, see REST API Advanced Filters.
  • Added object quota limits for metrics collection. On the Accounts Information page, the Monthly Datapoints Collection Per Device will indicate the number of metrics (data) collected since the start of the month. For more information, see Object Quota Limit for Metrics Collection.
    Note: This feature will be rolled out in phases, so not every customer will see it in LogicMonitor v180 release.

Topology

Enhancements

  • You can now delete saved maps in the Topology Maps table, if you have the appropriate roles and permissions for this action.

Fixed Issues

  • Interface mapping labels previously displayed the datasource name before the interface label, making it difficult to read the interface name. 

LogicModule Releases

New and updated LogicModules are available for you to import from the LogicMonitor Public Repository. This section lists the LogicModules that are new in this release, updated in this release, or will be removed in a future release. Changes related to the LogicModule feature will be listed under General Updates.

New LogicModules

LogicModule NameDetails
(6 DataSources)
Aruba_ClearPass_AccessAuthorization
Aruba_ClearPass_DiskMemoryUsage
Aruba_ClearPass_NetworkTraffic
Aruba_ClearPass_PolicyServer
Aruba_ClearPass_ProtocolStats
Aruba_ClearPass_SystemInfo

(1 PropertySource)
addCategory_Aruba_ClearPass
New monitoring for Aruba ClearPass using SNMP for data collection. 
(2 DataSources)
AWS_MQ_ActiveMQBroker
AWS_MQ_ActiveMQStandbyBroker
New monitoring for AWS MQ.
(2 DataSources)
CDP_Neighbors
LLDP_Neighbors
New modules to help with topology troubleshooting and property interface details pane view in the case where SNMP_Network_Interfaces is not applied.

For related modules updates, see Updated LogicModules.
(2 DataSources)
Cisco_ISIS_Neighbors
ISIS_Neighbors

(2 PropertySources)
addCategory_Cisco_ISIS
addCategory_ISIS
New topology mapping for ISIS and Cisco ISIS neighbors.
For related modules updates, see Updated LogicModules.
(2 DataSources)
Juniper_Mist_SDWAN_Edge_Health
Juniper_Mist_Switch_Health
New modules dedicated to device health metrics consistent with similar modules in package.

For related module updates, see Updated LogicModules.
(1 DataSource)
PaloAlto_FW_SDWAN_Tunnel
New module to monitor health (Packet Loss (%), Jitter (ms), latency (ms)) for SD-WAN overlay tunnels

For related module updates, see Updated LogicModules.
(11 TopologySources)
Kubernetes_ClusterRoleBinding_OwnerRef_Topology
Kubernetes_ClusterRole_OwnerRef_Topology
Kubernetes_ServiceAccount_OwnerRef_Topology
Kubernetes_PC_OwnerRef_Topology
Kubernetes_Netpol_OwnerRef_Topology
Kubernetes_Netpol_Topology
Kubernetes_PDB_OwnerRef_Topology
Kubernetes_PDB_Topology
Kubernetes_PVC_Topology
Kubernetes_PV_Topology
Kubernetes_SC_OwnerRef_Topology

(1 ConfigSource)
Kubernetes_ServiceAccounts
Kubernetes_StorageClass
Kubernetes_PriorityClass
New topology mapping (including Storage Classes, Pod Disruption Budget, and Network Policies) and configuration monitoring for Kubernetes.

Updated LogicModules

LogicModule NameDetails
(2 DataSources)
APC_Environment_Monitor_Humidity-
APC_Environment_Monitor_Temp-
Changed active discovery and collection methods to script and batchscript to add handling for discrepancies discovered in some APC devices between values returned for SNMP get vs walk calls.
(1 DataSources)
AWS_RDS
Made exclusion of aurora devices on AWS_RDS more broad. Note: this change will cause any devices containing “aurora” in system.aws.engine to no longer have this module applied.
(1 DataSource)
Cisco_CPU_Usage
Added a note in module Technical Notes in order to address the variance in the data output between SNMP vs Cisco CLI.
(2 DataSources)
Cisco_Meraki_UplinkApplianceStatus
Cisco_Meraki_UplinkLossAndLatency
Added formatting to Meraki ILP to avoid issues discovering instances.
(2 DataSources)
CommVault_Job_Backups
CommVault_Storage_Pools
Fixed a bug that did not adjust the URL to HTTPS when port 443 is assigned via host property.
(2 DataSources)
DellEMC_PowerStore_ClusterCapacity
DellEMC_PowerStore_FibreChannelPort
Fixed bugs related to type casting and safe navigation.
(1 DataSource)
F5_BigIP_SSL_VIP_Certs
Added overview graphs.
(3 DataSources)
Juniper_Mist_AP_Performance
Juniper_Mist_Org
Juniper_Mist_Org_Sites

(1 PropertySource)
addCategory_Juniper_Mist_Organization
Changed network traffic datapoints to gauge type. Added new datapoints for memory utilization, made graph improvements and other minor fixes, and updated Netscan with expanded capabilities.
(3 DataSources)
Juniper_Mist_AP_Health
Juniper_Mist_SDWAN_Edge_Health
Juniper_Mist_Switch_Health
Updated to raise error alert when no data is received on two consecutive polls indicating there is an API wide data collection issue affecting all monitored devices.
(2 DataSources)
Juniper_Mist_SDWAN_Edge_Performance
Juniper_Mist_Switch_Performance
Removed health related datapoints to move to module dedicated to health metrics. Historical data will be lost, however these modules were only released at the beginning of November 2022, so there is not much historical data present.
(1 DataSource)
Linux_SSH_ServiceStatus
Updated the active discovery script available in the support page to allow customers to use a comma-separated list in host property linux.ssh.services to enable automatic discovery of select services. For more information, see Linux (via SSH) Monitoring.
(1 DataSource)
LogicMonitor_Collector_Snippets
Updated to check for our latest snippet loader which adds additional constraints around how many times a request for snippet updates can be made when a previous request failed, and minor updates to display name and tags.
(8 DataSources)
LogicMonitor_Portal_APIUtilization
LogicMonitor_Portal_Alerts
LogicMonitor_Portal_Collectors
LogicMonitor_Portal_DataSources
LogicMonitor_Portal_Overview
LogicMonitor_Portal_Resources
LogicMonitor_Portal_Users
LogicMonitor_Portal_Websites
Fixed a bug in print message for API errors.
(2 DataSources)
Microsoft_Azure_ApplicationGateway_v1
Microsoft_Azure_ApplicationGateway_v2
Added CPU utilization datapoint with graphs and alerts.
(3 DataSources)
Microsoft_Azure_ScaleSetVirtualMachine
Microsoft_Azure_VMs
Microsoft_Azure_VirtualMachineScaleSet
Added Azure VM Availability and MemoryAvailable and CPU Credits Consumed/CPU Credits Remaining datapoints.
(1 DataSource)
Microsoft_Azure_ServiceBus
Added DeadLetter metrics.
(1 DataSource)
Microsoft_Office365_TeamsCallsQoS
Updated display name to be consistent with other modules in the package — “Office365 Teams Calls QoS”.
(1 DataSource)
PaloAlto_FW_IPSecTunnelStats
Updated module to monitor health (Packet Loss (%), Jitter (ms), latency (ms)) for IPSEC tunnels.

For related module updates, see New LogicModules.
(1 DataSource)
PaloAlto_Panorama_Devices
Improved error messages and added an alternative way to get shared policy sync status.
(1 DataSource)
SNMP_Network_Interfaces
Added encoding of ‘+’ character for alias and description ILPs to ensure proper characters available in UI. Note that the wild alias used for instance naming is unaltered, only the ILP associated with it, therefore instance persistence will not be affected by this change.
(1 PropertySource)
addCategory_Linux_SSH
Updated appliesTo statement to correctly handle MongoDB servers.
(1 PropertySource)
addCategory_TopoSwitch
Added multiple bridge MAC threshold to prevent bridge leakage and more support for SNMP v3. Added CDP and LLDP properties. Extended mapping for ISIS devices.
(1 PropertySource)
addCategory_SilverPeak_Appliance
Added fallback for sysname to use display name when sysname is not available.
(3 PropertySources)
addERI_Cisco_ISIS
addERI_ISIS
addERI_OSPF

(3 TopologySources)
Cisco_ISIS_Topology
ISIS_Topology
OSPF_Topology
Extended property and topology mapping for ISIS and Cisco ISIS devices.
(1 PropertySource)
Device_BasicInfo
Added Palo Alto and Juniper to manufacturer list for additional properties from 1.3.6.1.2.1.47.1.1.1.1 OID. Also added a new host property deviceBasicInfo.entPhysical.enable to allow manually forcing a device to attempt to add additional properties. Verifying SNMP walk to this OID prior to enabling is recommended.
(1 PropertySource)
Microsoft_SQLServer_Connections
Fixed a bug that caused values containing = to be substituted with -. Fixed a bug in handling of manually added instances.
(1 TopologySource)
Networking_L2_snmpSwitch
Added multiple bridge MAC threshold to prevent bridge leakage and more support for SNMP v3. Added support for mapInterfaceBridges.
(1 PropertySource)
Oracle_Database_Names
Added null safe fix for devices without sysinfo property populated.

Looking Ahead

In this section, you will find announcements about upcoming beta features, updates about ongoing beta features, and information about the end-of-life of existing features.

Manual Mapping in Topology Saved Maps

You can now create custom topology edges and connections between two resource nodes which have ERI property set. This feature is currently in Beta.
 
You can access this feature by enabling the Manual Mapping toggle on the Saved Maps page. When you hover near a resource node, use the cursor to select the node and drag it towards a target node. An arrow will be displayed and you can add details into the Add Connections dialog. The created edge is global and can be viewed anyplace else you have permissions to view in Topology Maps.

Jira Service Management Integration

You can now integrate LogicMonitor with Atlassian’s Jira Service Management to automate your incident management workflows in Jira based on LogicMonitor alerts. This feature is currently in Beta. To become a Beta participant, contact Customer Success.