v.197 Release Notes

Last updated on 27 March, 2024


  • Feature Highlights:Aruba EdgeConnect SD-WAN Modules. Added New slash ( / ) command in LM Slack Integration. New UI Access for all LogicMonitor Portals. Usage Reporting for SaaS Monitoring. Email for two-factor authentication.
  • General Highlights: Added New SLA Calculation Method. Added Service Support for AWS QuickSight Dashboards. Email notifications for User Account Changes. Removed “In” Comparison Operator from the Windows Event LogSource type. “Blank” Status Available in Toolbox.
  • Monitoring Updates: New DataSources added for monitoring AWS QuickSight dashboards. Added new modules to update Silverpeak monitoring with Aruba EdgeConnect SDWAN APIs and best practices.

Feature Highlights

Aruba EdgeConnect SD-WAN Modules

You can now use new modules that follow HPE Aruba’s monitoring best practices for EdgeConnect SD-WAN versions 9.x. LogicMonitor provides a new Enhanced Script NetScan to automate the discovering and organizing onboarding each of EdgeConnect OS (ECOS) appliance. These modules provide new features, an intuitive user experience, simplified ServiceNow CMDB Integration, and support for key LM Envision features like Root Cause Analysis, Network Traffic Analysis, Log Analysis, and Role Based Access Control.
For more information, see Aruba EdgeConnect SD-WAN in the product documentation.

Added New Slash ( / ) Command in LM Slack Integration

In LM Slack integration, you can use a slash ( / ) command to get the status of a resource. You can enter a resource ID with the following slash command to get the status of the resource: /lm status [device_id]. 

To get the resource ID, select Full Alert Details from the Slack alert message. For more information, see Slack Integration in the product documentation.

New UI Access for All LogicMonitor Portals

Access to the new user interface is now available in all portals, including child accounts. This gives you access to increased productivity and improved usability in LogicMonitor, provided by the intuitive and consistent platform-wide experience of the new UI design. Explore the new UI with self-paced courses in the LM Academy.

Usage Reporting for SaaS Monitoring

LogicMonitor now provides the usage metrics for services offered through your SaaS Monitoring subscription. You can view the combined metrics for all services you monitor, or you can view the metrics for each service.
The SaaS Monitoring product provides usage metrics for any of the following services you monitor:

  • Slack
  • Zoom
  • Webex
  • Office365
  • Salesforce

The SaaS Monitoring usage metrics consist of the billing units for services you are monitoring or the number of users licensed to use the services monitored.
To access this feature, navigate to Settings > Usage, and select “SaaS Monitoring”.

Resource Explorer 

Resource Explorer feature is generally available on all LogicMonitor accounts. Resource Explorer displays a summary of the health of all the resources that you are monitoring in your LogicMonitor portal. You can use filters and groups to focus on specific resources based on any resource properties such as provider and region, quickly identify resources with critical DataSource alerts, and drill down to investigate and find the root cause to solve issues. For more information, see Resource Explorer in product documentation.

General Updates

Cloud Monitoring

Extended support for Azure Services

Added support for additional Azure services to Cloud Monitoring. You can now monitor new and existing DataSources for the following services within your Azure environment:

  • Power BI Embedded
  • Container Registries
  • NAT Gateways
  • Azure AI Bot service

You must enable the new DataSources from DataSources->Add->From LogicModule Exchange. To enable a new service, navigate to Resources > Azure > Services and select the appropriate service from the list.

For more information on supported Azure Services, see Cloud Services and Resource Units in product documentation.

Added Service Support for AWS QuickSight Dashboards

You can now discover and monitor AWS QuickSight Dashboards-related metrics with LM AWS cloud integration. You can enable the service using the cloud wizard for monitoring.

Fixed Issues
Fixed the RabbitMQ issue where the data was not populating and incorrect instances were discovered.


Added New SLA Calculation Method 

The Collector delay with no data option will not count the collector delay as a violation as long as a valid datapoint is received. Navigate to Dashboards > Add Widgets > SLA > and select the “Collector delay with no data” option from the Behavior When No Data Is Selected drop-down list. For more information, see Configuring an SLA Widget for Resources in the product documentation.

Identity and Access

Email Notifications for User Account Changes

You will now receive an email notification if you are suspended (manually or automatically) or locked after exceeding the invalid password limit. 
In addition, you will receive email notifications if the following fields are modified:

  • Username
  • First Name
  • Last Name
  • Email address (notify previous email address)
  • Password
  • Force password change toggle enabled or disabled
  • Phone number
  • SMS Email Address

Email for Two-Factor Authentication 

With this release, you can use email for two-factor authentication.

Lmsupport users cannot create new API tokens

The lmsupport users cannot create new lmv1 tokens regardless of the Role assigned to the lmsupport user. This improves LogicMonitor’s security. You must have a dedicated user with lmv1/Bearer token, which can be used for integrations and automation.

Note: That this enhancement does not impact the existing tokens created earlier.

Bulk Force Change Password

You can set the force change password feature for multiple users simultaneously.

Note: This feature is available only for local users and not for SAML, APIONLY, or LMSUPPORT users.

Fixed Issues

The new SSO certification will now expire in 5 years.

LM Logs

Removed “In” Comparison Operator 

The “In” operator has been removed from the Windows Event Logsource type. The “In” operator is no longer available to filter the “Level” attribute.


“Blank” Status Available in My Module Toolbox

You can now filter the modules using the “Blank” status in My Module Toolbox to verify the number of missing modules. The missing modules were either created in the account or imported from XML or JSON files.


Enhanced Info Tab

Enhanced the Info tab in Resources. The text is now wrapped and left-aligned in the Value column for improved readability.

Fixed Issues

Fixed the alert status icon so that it no longer displays when hovering over an item. The alert status icon is now static to better reflect the alert status of an item.


The updated graph link navigates to My Module Toolbox. Previously, the link navigated to Settings > Modules > Graphs.


Cellular Connection Icon

Added a cellular gateway icon for identifying the different networks on the resource map. You can also see the network connection errors on the map.

Container Monitoring Releases

Container Monitoring 6.0.0 was released on November 22, 2023. For more information on new Container Monitoring features, enhancements, fixed and known issues, and the upgrade steps, see Container Monitoring 6.0.0 Release Notes.

LogicModule Releases

New and updated LogicModules are available for you to import from the LogicMonitor Public Repository. This section lists the LogicModules that are new in this release, updated in this release, or will be removed in a future release. Changes related to the LogicModule feature will be listed in the General Updates section.

New LogicModules

LogicModule NameDetails
2 DataSources:
Created new DataSources for new Azure Service – Azure Container Registry
1 DataSources:
New monitoring for AWS QuickSight dashboards.
1 DataSources:
A new Brocade Switch Ports module was created to align the correct port index with the device. The previous module reported the port index as 1 higher than the device displayed.
7 DataSources:
2 PropertySources:
1 TopologySources:
Added new modules to update Silverpeak monitoring with Aruba EdgeConnect SDWAN APIs and best practices.

Updated LogicModules

LogicModule NameDetails
1 DataSources:
1 PropertySources:
Removed “.values()” call on Cellular Gateway data not indexed by serial number.
14 DataSources:
OpenGear SerialPort
Changed alert messages to resolve a widespread typo in the description tokens.
2 DataSources:
Updated appliesTo to check for the device property system.sysoid instead of auto.snmp.operational which is not as constant and can cause modules to incorrectly dissociate.
1 DataSources:
Added Interface ERI to Cisco_Meraki_DeviceInterfaces and Cisco_Meraki_SwitchInterfaces instances.Added Interface, CDP, and LLDP edges to Cisco_Meraki_Topology.
2 DataSources:
1 TopologySources:
Updated BGP_Topology to use router ASN in its own BGP endpoint ERI and BGP- to set ERI if either the peer ID or peer address matches the peer wildvalue.
1 DataSources:
1 TopologySources:
Added try/catch for unusual unmatched interface name processing in Networking_L2_snmpSwitch to prevent these from causing normal interfaces to be mapped.Also, removed topo.multipleBridgeMacsThreshold elvis operator usage to allow a ‘0’ value.
1 TopologySources:
Updated the AWS_RDS_ServiceLimits DataSource to provide metrics on a per-region basis.
1 PropertySources:
Enhanced Cisco Common Configs avoid more authentication errors.
2 DataSources:
1 TopologySources:
This update mitigates rate limiting by significantly reducing the number of Meraki Dashboard API calls that are required to get Cisco Meraki Access Point Radio Utilization data. The previous method made per-Meraki Network API calls, whereas this update uses a per-Meraki Org API endpoint.
1 DataSources:
Added public IP to data cached from API.
1 DataSources:
Enhanced the module to work efficiently and target only select switches for 2013-2017 years.
1 DataSources:
Removed dependency on SNMP via system.sysname and used only system.hostname and system.displayname for HA and non-HA SSR setups.
5 DataSources:
9 PropertySources:
Updated WQL statements to be compatible with WinRM collectors.
38 DataSources:
Updated applies to a statement to ensure only devices with a required password will apply. This prevents dead instances on devices and reduces collector load by removing tasks that will never be successful. Historical data will be lost if you have devices that have had the paloalto.apikey.pass property removed.
2 DataSources:
Removed dependency on SNMP via system.sysname and use only system.hostname and system.displayname for HA and non-HA SSR setups.
1 DataSources:
Changed AWS_WAFv2_WebACL metric paths have been corrected. This DataSource now supports both regional and global WAF ACLs.
6 DataSources:
Changed implemented null checking.
5 DataSources:
Changed Argus Self Monitoring DataSources converted to script-based.
1 DataSources:
Changed to alert on PercentPowerUsed datapoint.
1 DataSources:
Changed Implemented ClientSSLConnectionsPerSecond datapoint as an alternative for systems that don’t report on ClientSSLConnections.
1 DataSources:
New monitoring for Azure NAT Gateway Service.
8 ConfigSources:
Added ‘system.azure.resourcename’ property support, in case such property exists.
1 DataSources:
Added milliseconds as a time unit for measuring latency to descriptions of the two latency datapoints.
1 DataSources:
Added handling for new SSH prompt. Will now look for ‘Nimble OS’ or ‘HPE Alltera’ prompts.
Updated expect code to use sshj library
1 DataSources:
Added logic to prevent duplication associated with having multiple replicas.
1 DataSources:
Changed graphs and labels updated to meet our current guidelines.
1 TopologySources:
Added an edge type for control connections.

Deprecated LogicModules

This table lists LogicModules that we are deprecating in this release. This means that these LogicModules will be removed in a future release. If available, a replacement LogicModule is listed. For the history of deprecated modules, see Deprecated LogicModules.

LogicModule DeprecationLogicModule ReplacementDetailsEnd of Support Date
5 DataSources:
2 PropertySources:
1 TopologySources:
5 DataSources:
 Aruba_EdgeConnect_SDWAN_Disk         Aruba_EdgeConnect_SDWAN_Performance
2 PropertySources:
1 TopologySources:
Replaced with Aruba_EdgeConnect_SDWAN modules following standardized data models and best practices.Support ends: 12/31/23
1 DataSources:
 Brocade switch ports 
1 DataSources:
A new Brocade Switch Ports module was created to align the correct port index with the device. The previous module reported the port index as 1 higher than the device displayed.Support ends: 12/31/23
3 DataSources:
   SilverPeak_Orchestrator_Appliance_Tunnels SilverPeak_Orchestrator_Appliance_Tunnels 
3 PropertySources:
3 DataSources:
3 PropertySources:

Replaced with Aruba_EdgeConnect_SDWAN modules following standardized data models and best practices. For more information on the new modules, see Aruba EdgeConnect SD-WANSupport ends: 12/31/23

Looking Ahead

In this section, you will find announcements about upcoming beta features, updates about ongoing beta features, and information about the end-of-support for existing features.

Limit Set for Metadata Fields for LM Logs

In LM Logs, in a future release, the default number of metadata fields will be set to 25 during log ingestion.
If the metadata fields exceed the limit, the excess metadata entries will be added to a coalesced field (_coalesced.fields). 

Open Beta Release of New UI for Websites

Disclaimer: This feature is currently in open Beta and limited to participating users only. In the coming weeks, this open beta will be made available for all users.

New LogicMonitor user interfaces for Websites will be available as an Open Beta release. The new UI ensures a more consistent experience across the platform and provides a more streamlined experience for key workflows when creating or updating Web Check or Ping Check for your Website. Similar to the new UI releases for Resources, Reports, and Services; you will need to toggle on New UI Preview in the page header to enable these features. If you do not see the toggle, the new UI preview is not yet enabled for your account. 

LogicModules Migrating to Modules

In a future release, LogicModules will no longer be available from Settings. You can access the Exchange, My Module Toolbox, and all settings for managing modules from Modules in the navigation bar.
For more information, see Modules Overview in the Product Documentation.