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FEATURE AVAILABILITY: LogicMonitor Pro and Enterprise
The Mapping page is the heart of LogicMonitor’s topology mapping capabilities. From this page, topology maps are created, managed, and added to dashboards as Topology Map widgets. As discussed in Topology Mapping Overview, the visual context that LogicMonitor’s topology maps provide can be very beneficial to your monitoring operations, providing you with the ability to:
Note: In addition to rendering topology maps on the Mapping page, you can also render maps from the Resources page. These maps are more limited in scope, reflecting the relationships that the current selected resource has with other elements in your network. For more information on the Maps tab, see Maps Tab.
Upon arriving at the Mapping page (available from the main left-hand navigation menu), you are initially presented with a listing of saved maps, organized by map group. As shown next, expanding a group allows you to view, edit, or delete its member topology maps, as well as add them to dashboards as Topology Map widgets. This Saved Maps area is also the launching point for the creation of new topology maps.
When you first create a topology map, you are presented with an empty canvas. This canvas can be populated with whatever meaningful context you are seeking. LogicMonitor follows the additive approach to establishing context; users start with the smallest subset of information required to begin exploring an issue and expand outward as necessary.
Note: If you believe that resources are inaccurately displaying on your topology map, see the troubleshooting section of Topology Mapping Overview.
To create a topology map:
Note: Only resources with assigned external resource IDs (ERIs) are available for insertion here.
Any vertex can be expanded in this ad-hoc way, allowing you to traverse relationships across your network environment indefinitely.
Each vertex on your topology map is designated with an icon. This icon denotes its type, which is determined by the external resource type (ERT) assigned to the resource.
Vertex icons, organized by resource type categories.
LogicMonitor’s topology maps can display connections to undiscovered vertices (i.e. network components that have only been identified via topology mapping). This is useful for visualizing an environment where not all network components are monitored in LogicMonitor, but have been identified via topology relationships.
Undiscovered vertices are named using their ERI values and are identified by a dedicated icon () to allow you to easily distinguish between monitored resources and those that have not been added into monitoring. As discussed in the Saving Topology Maps section of this support article, you have the ability to toggle on/off the display of undiscovered vertices.
As you build your topology map, there are several features available for customized viewing and display:
The entire topology map can be repositioned on the canvas by grabbing and dragging any point of white space.
When you open or begin building a topology map, it reflects up-to-date relationship information. Refreshes occur with each Collection interval, as specified in the TopologySource. In the event that a Collector contributing to the topology map goes down, the relationships are not lost; rather, they are cached until the Collector comes back online—and then updated if any changes occurred while the Collector was offline.
For background on the many components that make up—and make possible—topology maps (e.g. vertices, edges, ERTs, ERIs, etc.), see Topology Mapping Overview.
If you’d like to repeatedly access a topology map or add it to a dashboard as a widget, click the Save button at any point during the map building process to save it. Upon first save, there are several configurations to establish. Once these configurations are established, LogicMonitor returns you to the map canvas so that you can continue building the topology map if desired.
To save a topology map:
Topology maps offer convenient methods of portal navigation, allowing you to quickly gather additional context.
By default, topology maps identify the alert status of all mapped resources. This is key to troubleshooting alerts and identifying when a series of events are related to the same root cause.
As shown next, if an alert icon is associated with a resource in your topology map, you can click the alert icon to open a complete list of active alerts for that resource.
Note: Not only can you generate a list of relevant alerts from a topology map, but you can also generate a relevant topology map from an individual alert on the Alerts page, as discussed in Managing Alerts from the Alerts Page.
Double-click any vertex on a topology map to navigate directly to the resource it represents. The Resources page will open in a new browser tab with the resource in focus on the Maps tab.
Saved topology maps can be added to dashboards as Topology Map widgets. This functionality is available by clicking the add to dashboard ( ) icon from either the Saved Maps area of the Mapping page or the map canvas itself. For more information on Topology Map widgets, see Topology Map Widget.
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