Automated Diagnostics and Remediation Overview

Last updated - 07 June, 2026

Automated Diagnostics and Remediation provides immediate insights into issues that are outside the coverage of automated alerts by collecting data and enabling you to diagnose and remediate issues in your LogicMonitor portal. The real-time data ensures efficient issue resolution and improved system reliability.

You can manually configure a DiagnosticSource and a RemediationSource module and also import LogicMonitor-supported out-of-the-box packages. You can run the configured modules to collect data to diagnose and remediate issues for resources. LogicMonitor supports manual and automatic running of these modules. You can configure Action Rules and Action Chains to automatically run DiagnosticSources and RemediationSources based on the alert conditions specified in the Action Rule. After the modules run, you can view the output and run history for the past 30 days for the resource.

DiagnosticSources and RemediationSources

You can configure a DiagnosticSource and a RemediationSource using Groovy or PowerShell scripts to target specific issues such as high CPU utilization or increased memory usage. For more information, see DiagnosticSource Configuration and RemediationSource Configuration.

You can manage DiagnosticSources and RemediationSources to keep them up to date. For more information, see Modules Management.

Action Rules and Action Chains

You can configure Action Rules to define conditions where an alert automatically runs a DiagnosticSource and RemediationSource and associate the results with the resource. For more information, see Action Rule Configuration.

Similarly, you can configure Action Chains to define stages of automated actions that include both DiagnosticSources and RemediationSources. When an alert matches conditions specified in an Action Rule, the Action Chain runs to diagnose and remediate the issue. For more information, see Action Chains Configuration.

Manual and Automated Execution of DiagnosticSources and RemediationSources

You can run DiagnosticSources and RemediationSources to collect data, find the root cause of issues, and remediate them. LogicMonitor supports the following methods:

• Manual—You can manually run a DiagnosticSource and RemediationSource script both from the Resources page and Alerts page for a resource that has DiagnosticSources and RemediationSources applied. For more information, see DiagnosticSource Execution for Resources and Running RemediationSource for Resources.
• Automated—You can configure Action Rules and Action Chains to automatically run DiagnosticSources and RemediationSources based on alert rules for resources that have DiagnosticSources and RemediationSources applied. For more information, see Running DiagnosticSource on Alerts and Running RemediationSource on Alerts.

When the scripts are run, you can view the output. You can also view the history of scripts run on a resource for a specific time range. The history provides details of the issues, the diagnosis performed to identify the root cause, and the remediation performed to solve the problem. You can view the output in JSON or plain text format. You can select the format that best fits your needs.

Automated Diagnostics and Remediation Usage Data

You can view the usage metrics for Automated Diagnostics and Remediation on the Usage page of your LogicMonitor portal. The usage metrics display the daily execution count of DiagnosticSources and RemediationSources for your monitored resources in real time. You can view the contracted daily quota of executions, the current daily execution count, and historical executions for the current month and the previous 12 months. For more information, see Usage Reporting for Automated Diagnostics and Remediation.

Windows and Linux Diagnostics and Remediation Monitoring Packages

The Windows Diagnostics and Remediation Monitoring packages provide PowerShell-based diagnostics and remediation for Microsoft Windows and Windows Server environments, enabling you to automate corrective actions such as process and service control, cluster node maintenance, and system restarts. For more information, see Windows RemediationSources Monitoring.

The Linux Diagnostics and Remediation Monitoring packages provide SSH-based diagnostics and remediation for Linux hosts, enabling remote execution of commands to manage process lifecycles and system availability. For more information, see Linux RemediationSources Monitoring.