v.221 Release Notes

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch has now been removed for the global Ops Notes settings, making these Ops Notes settings unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this removal, see We’ve Upgraded! Websites, Reports, & Settings Now in the New LM UI in LM Community.

For the most up-to-date information about Ops Notes, see Ops Notes in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch has now been removed for the Websites page, making Website Monitoring unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this removal, see We’ve Upgraded! Websites, Reports, & Settings Now in the New LM UI in LM Community.

For the most up-to-date information about Account Information, see the following in the product documentation:

• Portal Information
• Portal Settings
• Financial

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch has now been removed for Audit Logs, making Audit Logs unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this removal, see We’ve Upgraded! Websites, Reports, & Settings Now in the New LM UI in LM Community.

For the most up-to-date information about Audit Logs, see Audit Logs in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

LogicMonitor has enhanced the email notification templates used across multiple user interactions by introducing a refreshed design that includes the LogicMonitor logo, a standardized footer, and a clearer, more user-friendly email body. These updates apply to emails sent for key actions.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch has now been removed for the Alert Message Templates, making the templates unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this removal, see We’ve Upgraded! Websites, Reports, & Settings Now in the New LM UI in LM Community.

For the most up-to-date information about the Alert Message Templates, see Managing Alert Messages Template in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch has now been removed for the Alerts settings, making the settings unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this removal, see We’ve Upgraded! Websites, Reports, & Settings Now in the New LM UI in LM Community.

For the most up-to-date information about Alert Settings, see Alert Delivery Overview in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

Resolved an issue that caused false alerts due to delayed data. Previously, delayed data could result in multiple skipped polls. If an earlier poll triggered an alert condition and a later poll (after the skipped ones) did not, the system might incorrectly generate a new alert. This happened because alert evaluation was based on the time elapsed between valid polls rather than the number of consecutive condition-violating polls.

This update improves the alert evaluation logic to ensure that skipped polls (caused by delayed data) are excluded from violation tracking. As a result, alerts are now only triggered when the required number of consecutive violating polls is met.

LogicMonitor now supports certificate monitoring for AWS Certificate Manager.

When you add a certificate, LogicMonitor automatically detects it and start monitoring its health without additional configuration.

For more information, see Cloud Services and Resource Units in the product documentation.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch has now been removed for the Collector settings, making the settings unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this removal, see We’ve Upgraded! Websites, Reports, & Settings Now in the New LM UI in LM Community.

For the most up-to-date information about the Collector Settings, see About the LogicMonitor Collector in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

As part of LogicMonitor’s ongoing user interface improvements, the Dashboard switch previously named New UI Preview is renamed to New UI. This change reflects the transition of the updated interface from preview status to a supported, production-ready experience. There are no functional changes to the switch or user interface, and no action is needed. The updated switch displays automatically.

Fixed an issue that caused a Dashboard Report to display in the legacy UI when leveraging the Share Dashboard Report feature from Dashboards in the new UI.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch has now been removed for the out-of-the-box (OOTB) LM Integrations, making the integrations unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this removal, see We’ve Upgraded! Websites, Reports, & Settings Now in the New LM UI in LM Community.

For the most up-to-date information about LM Integrations, see LogicMonitor Integrations Overview in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

The following Enhanced Script NetScans for various platforms are now Groovy 4 compatible. For more information, see the product documentation:

• VMware vSphere Monitoring
• VMware SD-WAN Monitoring
• Versa SD-WAN Monitoring
• Aruba EdgeConnect SD-WAN
• Cisco Catalyst SD-WAN Monitoring
• Cisco Meraki Monitoring (Legacy)
• Cisco Meraki Monitoring
• Cisco Catalyst Center
• Juniper Mist Monitoring
• Palo Alto Prisma SD-WAN Monitoring

The updated vmware.vsphere.sdk snippet now explicitly closes vCenter API sessions after execution, ensuring proper resource cleanup. This enhancement helps prevent potential memory leaks and improves the stability of long-running discovery processes.

The updated vmware.vsphere.sdk snippet enhances discovery by detecting and processing the VirtualApp container type. This update enables the snippet to identify and expose additional VMware resources within VirtualApp groupings, improving coverage of complex virtualized environments.

The updated vmware.vsphere snippet improves discovery by identifying and evaluating the VirtualApp container type. This enhancement enables the snippet to surface additional VMware resources that were previously unexposed, increasing visibility into virtual infrastructure components.

In a future release, LogicMonitor Collectors will no longer support Apache Groovy 2. All official LogicMonitor-provided modules will be compatible with Apache Groovy 4. To support this migration, LogicMonitor will be releasing updates to official LogicModules to be compatible with Groovy 4.

As a result of this migration, you must do the following:

• Validate any customized or community-provided modules to ensure compatibility
  For more information about validating your customized modules, see Custom Module Groovy Migration Validation in the product documentation.
• Install a module update for LogicMonitor-provided modules that have compatibility changes released.
  For more information, see LogicMonitor Provided Modules Groovy 4 Migration in the product documentation.
• Update Enhanced Script NetScans to Groovy 4 compatible scripts.
  For more information, see Enhanced Script NetScans Now Groovy 4 Compatible in the Modules section of the Release Notes.

For more information on the timeline of this migration, see Apache Groovy 2 End-of-Life Milestone Public Announcement.

The LogicMonitor EA Collector 34.500 or later is compatible with Groovy 2 and Groovy 4. For more information about the EA Collector release, see the EA Collector 34.500 Release Notes.

When running a module using Apache Groovy 4, and using the groovy.json.JsonSlurper(), the following exception was fixed with the LogicMonitor Collector version 36.200 or later:

exception:groovy.lang.RunTimeException: Unable to load FastStringService

When running a module using Apache Groovy 4 with legacy classes in your script, the following exception can be thrown:

java.lang.RuntimeException: org.codehaus.groovy.control.MultipleCompilationErrorsException: startup failed

import groovy.util.XmlSlurper
import groovy.util.XmlParser
def xmlSlurper = new XmlSlurper()
def xmlParser = new XmlParser() 

import groovy.xml.XmlSlurper
import groovy.xml.XmlParser
def xmlSlurper = new XmlSlurper() 
def xmlParser = new XmlParser() 

When running a module using Apache Groovy 4, and the module includes an invalid type parameter for a data structure, the module throws the following exception:

 java.lang.RuntimeException: org.codehaus.groovy.control.MultipleCompilationErrorsException: startup failed:

When running a module using Apache Groovy 4, the following exception can be thrown when using the GroovyScriptHelper to incorporate LogicMonitor snippets in your script:

exception:groovy.lang.MissingPropertyException: No such property

import com.santaba.agent.groovy.utils.GroovyScriptHelper 
import com.logicmonitor.mod.Snippets 
def modLoader = GroovyScriptHelper.getInstance(GroovySystem.version).getScript("Snippets", Snippets.getLoader()).withBinding(getBinding()) 

When running a module using Apache Groovy 4, and using java.util.Date.format(), the following exception was resolved with the LogicMonitor Collector version 35.400 or later.

exception:groovy.lang.MissingMethodException: No signature of method: java.util.Date.format() is applicable for argument types: (String) values: [yyyy-MM-dd'T'HH:mm:ss z]

In Apache Groovy 4, the behavior of the push() method for the List class is reversed. In Apache Groovy 2.4, the push() method would add an item to the list, in Apache Groovy 4 push() will work on the first item of a List.

// v4 Behavior
def numbers = [1, 2, 3, 4]
numbers.push(5)
println numbers 
// OUTPUT: [5, 1, 2, 3, 4] 
 
// v2.4 Behavior
def numbers = [1, 2, 3, 4]
numbers.push(5)
println numbers 
// OUTPUT: [1, 2, 3, 4, 5]

def numbers = [1, 2, 3, 4]
numbers.add("5")
println numbers 
// OUTPUT: [1, 2, 3, 4, 5]

// v4 Behavior
def numbers = [1, 2, 3, 4]
println numbers.pop() 
// OUTPUT: 1
 
// v2.4 Behavior
def numbers = [1, 2, 3, 4]
println numbers.pop() 
// OUTPUT: 4 

def numbers = [1, 2, 3, 4]
println numbers.remove(numbers.size() - 1) 
// OUTPUT: 4

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch has now been removed for the NetScan settings, making these settings unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this removal, see We’ve Upgraded! Websites, Reports, & Settings Now in the New LM UI in LM Community.

For the most up-to-date information about NetScans, see NetScans Overview in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

Product documentation that applies to the legacy UI for the following has now been removed:

• Portal Information, Portal Settings, and Financial Settings in Account Information
• Alert Message Templates
• Alert Settings
• Audit Logs
• Collector Settings
• Global Ops Notes settings
• NetScan settings
• Out-of-the-box (OOTB) LM Integrations
• Reports page
• User Access settings
• User Message Templates
• Websites page

To access the product documentation that applies to the new UI, navigate to the Product Documentation landing page, and use the bookmarks panel to browse through the documentation as needed.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch has now been removed for the Reports page, making Reports unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this removal, see We’ve Upgraded! Websites, Reports, & Settings Now in the New LM UI in LM Community.

For the most up-to-date information about Reports, see Choosing a Report Type in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

As part of LogicMonitor’s ongoing user interface improvements, the Resources switch previously named New UI Preview is renamed to New UI. This change reflects the transition of the updated interface from preview status to a supported, production-ready experience. There are no functional changes to the switch or user interface, and no action is needed. The updated switch displays automatically.

To strengthen security and ensure consistency across verification methods, the email-based Two-Factor Authentication (2FA) flow now includes CAPTCHA enforcement. If you enter an incorrect one-time passcode (OTP) more than five times, a CAPTCHA challenge will appear. This applies to standard and remote login flows. For more information, see Two-Factor authentication access in the product documentation.

LogicMonitor now supports for Passkey-based Two-Factor Authentication (2FA), enabling a more secure and streamlined login experience. You can now register a passkey such as a device-based biometric or platform authenticator, directly from your profile under Security > Passkey. Once registered, you can use the passkey as a 2FA method to login to LogicMonitor portal, offering a phishing-resistant alternative to traditional authentication codes.

For more information, see LoigicMonitor Passkey in product documentation.

As part of LogicMonitor’s ongoing user interface improvements, the Services switch previously named New UI Preview is renamed to New UI. This change reflects the transition of the updated interface from preview status to a supported, production-ready experience. There are no functional changes to the switch or user interface, and no action is needed. The updated switch displays automatically.

LogicMonitor now enables you to perform the following management activities for your OpenTelemetry Collectors:

• Add SDT
• Collector down notifications (Escalation Chain Setup and Alert Acknowledgement)
• View related info and SDT in the bottom panel

To access this feature, navigate to  Settings > OpenTelemetry Collectors.

For more information, see OpenTelemetry Collector Management.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch has now been removed for the User Message Templates, making the templates unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this removal, see We’ve Upgraded! Websites, Reports, & Settings Now in the New LM UI in LM Community.

For the most up-to-date information about the User Message Templates, see New User Message Templates in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch has now been removed for the User Access settings, making these settings unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this removal, see We’ve Upgraded! Websites, Reports, & Settings Now in the New LM UI in LM Community.

For the most up-to-date information about User Access, see the following in the product documentation:

• LogicMonitor Users
• LogicMonitor Roles
• Single Sign-on Overview

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch has now been removed for the Websites page, making Website Monitoring unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this removal, see We’ve Upgraded! Websites, Reports, & Settings Now in the New LM UI in LM Community.

For the most up-to-date information about Websites, see Websites Page Overview in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.