January 2013 Release

There was a lot of behind the scenes work in this release, rolling out more systems and more metrics for us to monitor on our own infrastructure, but we still had time to add many things to improve LogicMonitor from our customer’s point of view. This release will be rolled out to customers over the next few weeks. Check out the video for the highlights.

New Features

• Integration
  • Looking for an easy way to integrate LogicMonitor Alerts into other systems? As well as webhooks, we now support email as a “Custom Delivery Method”, allowing alert messages to be sent with a consistent format, for easy communication with systems that require a fixed format of email.
  • Much simpler Connectwise Integration
• Internet Transit Reliability: Internet connectivity issues between collectors and LogicMonitor should now be effectively eliminated. LogicMonitor now runs proxies in different regions of the internet, providing improved server-collector communication even in the face of internet issues.
• We’ve laid the foundation in the collectors for an even wider variety of device monitoring – this collector upgrade now includes DB2 and SMI-S capability. Look for datasources utilizing these soon.

Improvements

• Scheduled Down Time:
  • Host alert table now includes a new column “InSDT” to clearly show whether the alert is in Scheduled Downtime.
  • It’s now easy to see all the inherited SDTs that apply to the object as well as those that impact it directly, with an improved way to view Scheduled Downtimes.
• How much has an alert cleared by? There is a new token available for use in the alert clear template, that will report the current value of the reported data: ##CLEARVALUE## We recommend you add the following line to your alert clear template (under Settings…Alerts..Other Alert Settings.. Default Templates):

  Reason for clear: ##DATAPOINT## is not ##THRESHOLD##: the current value is ##CLEARVALUE##

• Usability Improvements
  • Drag/drop to move groups to a different parent group.
  • Wizard to help construct complex and time specific alert thresholds
  • Dashboards no longer perform an unnecessary refresh when an absolute  time range is selected
  • Google Maps widget loading performance is now greatly improved (after it’s been loaded once), and the hover display has been improved.
  • Removed the Alert Level column from alert widget (as severity is conveyed by color, this frees more space for the alert text)
  • The NOC widget now sorts Acknowledged alerts before no alerts.
  • Smarter legend wrapping for Service status graph
  • An easy way to see all disabled alerts on a host: Show Disabled Alerts menu item
• Security Enhancements
  • Fixed an issue that allowed non-privileged user to see password properties if they inspected the JSON calls to the server within their browser
  • All passwords are now required to have a minimum of 5 characters
  • The audit log retention period is increased to 60 days (from 30 days)
  • Corrected a security issue where users with restricted host access could create private dashboards showing metrics about hosts they did not explicitly have access to by using wildcards.  Now, in order to view any information on a dashboard, the users must also have at least read access to the hosts in the host tab.
• Collector changes
  • collectors that are deleted within LogicMonitor now shut themselves down and uninstall themselves.
  • The collector installation wizard no longer automatically deletes unregistered collectors if the installation is cancelled. This is useful where the collector cannot communicate back to LogicMonitor until proxy settings are configured.
  • Support for native SMS alerts on collector down notifications
• Add the methods HTTP.body and HTTP.headers to the exposed groovy HTTP methods
• Website Services report now uses the same graph engine as other reports
• a new function is available in datapoint expressions to test whether a value is a member of a set of values: in(expr1, expr2, expr3, …, testval)
• New API calls: GetHostGroup by ID, verifyProperties, confirmAlerts, getAlerts enhanced to include the SDT status of the alert

Bugs Corrected

• Eventsources that had alerting disabled had no indication of that in the UI. Now they show with an Asterisk next to them, consistent with datasources.
• Deleting host groups also removes them from any Google Map widget
• Dashboard Auto-Rotate Functionality has been fixed to a per-user setting
• Corrected an issue where the conditions on a filter on the Alert tab would show inverted after a refresh (although functioned correctly)
• Corrected an issue that could cause collector restarts when the collector was monitoring a very large set of hosts with complex configurations, that caused the configuration file to take a long time to generate.
• Improved input validation and layout in many forms
• Corrected an issue where Cluster Alerts that were set to disable individual alerts only did so on direct members of the group, not sub-groups
• Corrected an issue with the Services monitor sometimes incorrectly resolving DNS names
• Corrected an issue with the jdbc data interpreter ignoring column aliases (select foo as blah…)
• Corrected an issue with event alerts not respecting datapoint filters in Alert widgets
• Corrected report footers showing incorrect timezone
• Corrected an error when running a Host Group Inventory Report on the property “Category”
• Updated datapoints with the reserved name Time to the name ResponseTime
• A restricted user with no RBAC rights to the settings tab could access (but not see or set) settings by clicking the Company link
• Corrected an error preventing editing of the Name of an overview graph widget
• Corrected an error preventing scrolling to the Submit button for the Manage Alerts and Thresholds form in IE with lower resolutions screens.
• Updated the “Show Associated Hosts” form to show hosts reporting Netflow data to a collector
• Corrected an issue with incorrect encoding of some active discovery parameters that could cause complex regular expression filters to fail
• To work around issue of Xenserver reporting the last known stats for powered down VM’s, discovery now checks the VM power state
• Fixed an issue with SiteMonitor not functioning correctly with long URLs
• PNG graph downloads were named incorrectly – they were truncated at first space
• A bug prevented viewing service folder scheduled down times.
• Cluster alert SMS templates were not correctly applied.
• Corrected an issue with Mongo DB collector not releasing threads appropriately.
• Corrected some edge case issues with WMI authentication.
• Hosts in subgroups were showing up twice in flexible graphs
• Hosts using SNMP v3 with authentication specified, but without privacy protocol, were not handled correctly
• Corrected an issue with Cluster alerts showing an incorrect group in the alert
• The Alert Threshold Report now shows hosts with Alerting disabled, and instances with all alerting disabled on the instance level. These were previously omitted.