v.65 Release: New Report Page, Alert Report, various improvements

Last updated on 14 September, 2022

After a handful of feature heavy releases, this one brings you a centralized improvement around the Reports Page and a variety of smaller fixes and improvements.

New Reports Page

The new reports page moves away from the paradigm of a ‘tree for everything’ and into a more easy to use management layout.

Screen Shot 2015-07-17 at 12.16.47 PM

Along with a simpler layout, you now have the ability to:

  • See the type, last ran date, and most recent size of each report.
  • Filter reports by report type
  • Sort by Group and Report Name or Last ran date.
  • Run a report directly from the overview page by clicking >, or select the gear icon to configure.
  • When you make report updates, easily save as a new report or overwrite the existing report.

Adding a report now includes basic information about each report type to help you determine which report type meets your needs:

Screen Shot 2015-07-17 at 12.20.25 PM


Copy a report has changed.  To create a variation of an existing report, edit the existing report and when you click save you will have the option to either save the variation as a new report or overwrite the existing report.

Screen Shot 2015-07-21 at 9.35.20 AM

Alerts Report Updates

You can now filter your alerts report in the same manner as your alerts page or widget.

Screen Shot 2015-07-24 at 9.53.34 AM

The alert view will update as you change your filters, giving you a preview of what will be included in your report.

Note:  To support the new filters, the exclude option has been removed from the Alerts Report.  To exclude an item (or items), use a glob expression (!host1|host2, or !*dev)

Services Alert Improvements:

The following new tokens are available for Service Alert Messages:

  • ##SERVICEDESCRIPTION##  – returns the custom description of the Service
  • ##URL## – returns the URL of the Service
  • ##SERVICEGROUP## – returns the group the Service is a member of

See [intlink id=”2950″ type=”page”]this page[/intlink] for a complete list of our Service Alert Message tokens.

Other Improvements:

Please note, user interface improvements and bug fixes are assumed to apply to the new UI view.

  • Added option to clone an entire dashboard.
  • Updated debug commands as they are displayed in the access log to only include the initial command, to limit length and to avoid password information from being included.
  • Confirmed that all actions on the settings tab (add, update, delete) are logged in the Access Log.
  • The Google Map widget now includes alert status.
  • Datasources are now arranged by datasource group in the ‘All Datasources’ device dashboard.
  • Removed the limit on how many datasources were displayed for search results in the Datasource tree of the Settings tab.
  • Search is standardized to use glob rather than glob and regex, enabling more control over results.
  • Thresholds column added to the datapoint table for datasource templates in the Settings | Datasources.
  • Password change will require users to re-sign in.
  • Manage button is removed completely if user does not have rights to manage a device or service.
  • Item name in the NOC widget will default to the Group By value.
  • Upon login, collector down messages will only appear for users with access to the Collectors page.
  • Specifying a user is not required for a recipient group to allow for recipient groups that send to arbitrary emails.
  • Rather than always attempt to display all devices in a group in the device tree, potentially causing delays in display time, an option for “See More” will display for groups with over 100 devices.
  • Updated the account management page to include more clarification and flexibility with logo sizes and types.
  • When adding Processes and Services to be monitored from the Device | Manage | Add Other Monitoring | Additional Monitoring screen the dropdown list now displays in alphabetical order.

Bugs fixed:

Bug fixes related to the User Interface are assumed to be fixed in the new UI view.

  • A blank device or device group property could previously be created, causing collector issues.  Blank properties are no longer allowed, and will not disrupt data processing if they occur.
  • When a website overview report is executed data will only appear for services the user has access to view.
  • Extra columns in the CSV version of the Alert Status report were removed.
  • All datasource imports are recorded in the Access Log, addressing an issue where datasources with long display names resulted in an exception.
  • Alert thresholds can be now be set to a negative number in the new UI.
  • The Alert widget has been corrected to display critical alerts first when sorted by severity.
  • Fixed an issue that resulted in dashboard graphs not being appropriately reordered.
  • Deleting a host no longer resets the device panel view back to the top of the tree.
  • When adding a device from the not monitored group, collectors will display in numerical order.
  • The time 00:00 can now be added as an end time in time-based escalation chains.
  • Fixed a bug that occasionally caused column width to revert to default rather than the last configured size.
  • New UI now supports an empty escalation chain stage.
  • Execute Now was previously only available for Netscan policies where a change was made, and is now available for all Netscan policies regardless of whether a change was made or not.
  • Clarification has been added to the Gauge widget for defining virtual datapoints.
  • Alerts with no escalation chain are now appropriately filtered from the alerts table when the escalation chain filter is used.
  • Alerts were not displaying in the device page for datasources with a comma in the display name.  The comma is now handled correctly.
  • Alert durations were calculated based on start time until current time.  That’s too long.  They are now calculated based on start time until clear.
  • User table in Settings | Users has been corrected to enable sort by Role.


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