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The Edwin AI Event Intelligence Dashboard provides a centralized view of alert and event activity and summarizes the impact of noise reduction, correlation, and deduplication (Event & Alert Intelligence capabilities).

You can use the Event Intelligence Dashboard to do the following:

  • Understand the impact of event intelligence (noise reduction, correlation, and deduplication).
  • Track incident and insight volume over time.
  • Identify the highest-volume alert contributors by CI and by data source.
  • Quickly filter the dashboard to a supported time range (including Last 90 days).

Visual Components of the Edwin AI Event Intelligence Dashboard

  • Noise Reduction—Displays the number of insights and singletons divided by sum of de-duplicated events. This metric indicates the effectiveness of Edwin AI to reduce total IT operations work by applying correlation and de-duplication to minimize the number of records an IT operator must pay attention to.
     event intelligence dashboard noise reduction
  • Correlation Effectiveness—Displays the number of correlated alerts divided by the total number of alerts. This metric indicates the effectiveness of Edwin AI’s correlation models to group multiple alerts together into a correlation.
    event intelligence dashboard correlation effectiveness
  • Deduplication Effectiveness—Displays the number of alerts divided by sum of de-duplicated events. This metric indicates the effectiveness of Edwin to de-duplicate repeated identical events into a single alert and maintain state.
    event intelligence dashboard deduplication effectiveness
  • Total Incidents—Displays the total number of incident tickets in the selected time range. This includes both alerts and insights.
    event intelligence dashboard total incidents
  • Total Insights—Displays the total number of insights generated in the selected time range.
    event intelligence dashboard total insights
  • Total Alerts—Displays the total number of alerts in the selected time range.
    event intelligence dashboard total alerts
  • Top Alerts —Identifies which integrated source is contributing the most alerts.
    • Top Alerts by CI—Displays CIs with the most alerts
    • Top Alerts by Data Source—Displays the “Name” or in other words, the datapoint-datasource, that generated the most alerts.
      event intelligence dashboard top alerts by CI and top alerts by data source

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