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The SMS Text Message Verification Code feature provides an added layer of security during the LogicMonitor login process through Two-Factor Authentication (2FA). When this option is selected, LogicMonitor sends an SMS text message containing a unique verification code to the mobile phone number associated with your account.

Requirements for Logging In Using Two-Factor Authentication with an SMS Text Message Code

To log in using 2FA with an SMS text message code, you need the following:

  • Your mobile phone number must be added and verified in your LogicMonitor user profile. For more information, see Configuring the LogicMonitor Portal Settings.
  • You must have access to a mobile device that can receive SMS text messages.

Logging In Using Two-Factor Authentication with an SMS Text Message Code

  1. On the LogicMonitor Login page, enter your credentials.
  2. Select Get code texted to: as the method when prompted for 2FA.
    SMS option 2FA page
  3. Select Get Code.
    A verification code is sent through SMS to the mobile phone number associated with your LogicMonitor user account.

Note: If you do not receive the code, select Code was not received to get another code.

  1. Enter the seven-digit verification code received on your mobile phone number.
    SMS verify 2FA page
  2. Select Continue.

You are authenticated and logged in to your LogicMonitor account.

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