Service Providers Overview

You can register Service Providers by uploading their SAML metadata and enable the Service Providers to use the LogicMonitor portal for Single Sign-On (SSO) authentication.

When LogicMonitor receives an authentication request from an enabled Service Provider, LogicMonitor authenticates the user and sends a signed SAML response to the registered Assertion Consumer Service (ACS) URL. The SAML response includes information the Service Provider requires to establish the authenticated session.

LogicMonitor supports SAML HTTP-Redirect and HTTP-POST bindings for Service Provider authentication. LogicMonitor signs the SAML response and assertion.

Multiportal uses Service Provider functionality to enable Single Sign-On (SSO) from a central LogicMonitor portal to its associated portals. For Multiportal navigation, the central portal acts as the Identity Provider (IdP), and each associated portal is registered as a Service Provider on the central portal.

For more information, see Multiportal Overview

General Requirements for Service Providers

To configure Service Providers, you need the following:

• The Service Providers feature enabled in your LogicMonitor portal.
• A Service Provider that supports SAML 2.0.
• The Service Provider metadata.
• A LogicMonitor user with “View” permission for Single Sign On to view registered Service Providers and their configuration information.
• A LogicMonitor user with “Manage” permission for Single Sign On to add or modify Service Provider configurations.