Forrester Total Economic Impactâ„¢ study finds Edwin AI delivered a 313% ROI for composite organization.

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Alerts are closed when their lifecycles are considered complete:

  • An insight record is closed. Insight closure automatically closes its collection of correlated alerts.
  • The alert is closed by an automation,for example a related ServiceNow Incident moving to a Resolved state.
  • The alert is closed from the user interface through an Operator Action.

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