Edwin AI Release Notes Timeline

Feature Highlights

• Linked Configuration Item Navigation in AI Investigation Results
• Enhanced AI Investigation Root Cause Analysis Organization
• Improved Log Query Handling for Restricted Log Access
• Expanded CI Matching for Change Requests

Feature Highlights

• AI Investigations Utilize Private Knowledge Articles
• Resolved: timezone and timeline inconsistency in AI Investigations

Feature Highlights

• Enhanced Edwin AI Agent On Insights and Alerts
• Attribute Search on Edwin Incidents
• Edwin AI Alert Embedding Model Correlation Type

Feature Highlights

• Enhanced Edwin AI Agent Experience
• AI Investigation Tab Prompt Improvements

Feature Highlights

• Usage Page Added to Edwin AI Settings
• Recommended Fields Added to Model String-based Correlations

Feature Highlights

• oAuth 2.0 Authentication Added to ServiceNow Integration
• Jira Service Desk Integration Now Available
• New Field added To Edwin Metadata

Feature Highlights

• Change Requests Summary Added to AI Investigation
• AI Log Summary Added to AI Investigations

Feature Highlights

• Resolved Issue: AI-generated titles do not update on alerts

Feature Highlights

• Enhanced Investigation Logs API Calls

Feature Highlights

• Edwin AI Agent Added to Insight Details
• Export Charts Generated by Edwin AI Agent
• AI Investigation for Singleton Alerts
• Add Singleton Alerts as Context to Edwin AI Agent