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Release Note

Edwin AI Release Notes Timeline

December 04, 2025

v.10.0 Edwin AI Release Notes

Feature Highlights

  • Agents for Similar Incidents, Private Knowledge Bases, and Change Requests
  • Similar Insights Agent
  • Agent Response Copying
  • Edwin AI New Relic Inbound Integration
(more…)

October 30, 2025

v.9.2 Edwin AI Release Notes

Feature Highlights

  • Edwin AI Action Config for Automatic ServiceNow Incident Association
(more…)

October 23, 2025

v.9.1 Edwin AI Release Notes

Feature Highlights

  • Edwin AI Agent Enhanced Conversational Understanding
  • Chart Agent Similar Field Suggestions
  • Edwin AI Freshservice Integration
  • Edwin AI Client API Credentials Management
  • Resolved Agent Issues
(more…)

October 09, 2025

v.9.0 Edwin AI Release Notes

Feature Highlights

  • New Metadata Tab for Enrichment Management
  • Metrics Agents for Edwin AI
  • Edwin AI Agent Enhanced Response Time
  • Fixed an issue with page performance
  • LogicMonitor Data Exchange (LMDX) v2.6 Release
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September 18, 2025

v8.1 Edwin AI Release Notes

Feature Highlights

  • Fixed issue with Edwin Public Knowledge Agent
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August 28, 2025

v7.2 Edwin AI Release Notes

Feature Highlights

  • Enhancements to Edwin AI Jira Server Integration
  • Edwin AI Freshservice ITSM Integration
  • Enhanced Integrations Management User Experience
  • Automatic Classification of Enrichments
(more…)

August 21, 2025

v7.1 Edwin AI Release Notes

Feature Highlights

  • Expanded Access to Edwin AI Agent
(more…)

August 07, 2025

v7.0 Edwin AI Release Notes

Feature Highlights

  • Edwin AI Agent Homepage Launch
  • Edwin AI PagerDuty Integration
  • Edwin AI Dynatrace Integration
  • Edwin AI Integration with Jira Service Management (On-Prem)
(more…)

July 31, 2025

v6.2 Edwin AI Release Notes

Feature Highlights

  • AI Analysis Redesigned and Renamed to AI Investigation
(more…)

July 24, 2025

v.6.1 Edwin AI Release Notes

Feature Highlights

  • Performance Enhancement with LM Alerts APIv3
  • Fixed an issue that caused errors when processing scheduled downtime (SDT).
(more…)
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